24/7 trust and safety at scale
Content Moderation
Round-the-clock multilingual content review and policy enforcement across 30+ languages for any platform size.
Overview
What is Content Moderation?
Content moderation requires human reviewers who understand cultural context, local laws, and platform-specific policies — operating continuously across all time zones and languages.
Why it matters: AI models alone cannot handle the nuance, cultural context, and edge cases of content moderation at scale. Human reviewers remain essential for maintaining platform trust and legal compliance.
30+ Languages
Native-language reviewers for accurate cultural judgments
<2 min SLA
Rapid response queues for high-severity content escalations
AI-Assisted
ML pre-classification to route and prioritize review queues
Reports
Weekly accuracy reports and audit trails for compliance
Workflow
How We Do It
01
Policy Onboarding
We study your community guidelines, escalation thresholds, and edge case frameworks before operations begin.
02
Team Calibration
Reviewers train on your policy taxonomy with calibration quizzes and regular policy updates.
03
24/7 Review Pipeline
Continuous human review queues with defined SLAs — typically under 2 minutes for critical escalations.
04
AI-Assisted Flagging
Automated pre-classification routes content to specialized reviewer teams for efficiency.
05
Appeals & QA
Structured appeals process, random QA sampling, and weekly accuracy reporting.
Case Study
Social Media Platform
Social Media Platform
Moderate harmful content across 30+ languages in real-time
Solution
24/7 multilingual moderation with AI-assisted flagging and escalation tiers
Results
99.7%
Content accuracy
<2 min
Response time
500M+
Items/month reviewed
Ready to Get Started with Content Moderation?
Tell us about your project and we'll scope a pilot within 48 hours.